Desire to Aspire

Refund & Return policy

Your Right to Cancel

Under EU and Irish consumer law, you have the right to cancel your order within 14 days of receiving your goods, for any reason. You must notify us within this 14-day period if you wish to cancel.

Returning Items

Once you notify us, you have a further 14 days to return the item. Items should be returned unused and in their original condition where possible.

Refunds

You will receive a full refund, including standard delivery costs Refunds will be issued within 14 days of receiving the returned item or proof of return

Return Costs

You may be responsible for the cost of returning items unless they are faulty.

Faulty or Incorrect Items

If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.

Please contact us as soon as possible with details and photos if applicable.

Shipping Information

Some items may be shipped from international suppliers, so delivery times may vary.

Contact

If you have any questions regarding Refund & Return policy, please contact us through our website.